# Existing Organization Customization

| **Organization** | **Toolkit**           | **Customization and how it works**                                                                                                                    |
| ---------------- | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| BCPVPA           | Workflows             | Lawyers field - must create a group called “Issue Lawyers”, anyone added to that group will appear in the dropdown list of the Lawyer field in a Case |
| NCSHA            | Reports               | refresh reports, character limits (will cause 500 error on refresh if answer is too long), SSRS, org setting for making previous year visible         |
| NCSHA            | Analytics Tool        |                                                                                                                                                       |
| Inspire          | PR Report             |                                                                                                                                                       |
| RCABC            | Reports               |                                                                                                                                                       |
| RCABC            | ELL, Work based hours |                                                                                                                                                       |


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