> For the complete documentation index, see [llms.txt](https://docs.shiftiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiftiq.com/contributors/toolkits/toolkits/records/certificate-layouts/global-tenant-file-upload.md).

# Global tenant file upload

How to upload a new certificate layout background image using the global tenant, and verify it on the server

First of all wee need to upload our new Certificate Layout using global tenant to this location:

[https://e02.insite.com/ui/admin/assets/files/browse](https://global.insite.com/ui/admin/assets/files/browse)

Select Library → Tenants → \[desired tenant code] → Images (if not existing please create) → Certificates (if not existing please create)

Example for IECBC tenant

<figure><img src="https://4144393940-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7KmmYRiwSx7C9b3NlN4E%2Fuploads%2Fgit-blob-e10d593b8888fdff31c53a91f838406cbd05073f%2Fglobal-tenant-file-upload-01.png?alt=media" alt="Global tenant file upload 01"><figcaption></figcaption></figure>

Example for COTBC tenant

<figure><img src="https://4144393940-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7KmmYRiwSx7C9b3NlN4E%2Fuploads%2Fgit-blob-8cec9f7f9e3bd08f28f0789c101ff19f56705b14%2Fglobal-tenant-file-upload-02.png?alt=media" alt="Global tenant file upload 02"><figcaption></figcaption></figure>

We upload our desired background certificate layout in that location:

Example with COTBC tenant

<figure><img src="https://4144393940-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7KmmYRiwSx7C9b3NlN4E%2Fuploads%2Fgit-blob-6c114684823d7355960202b9a75e8fd05113db8c%2Fglobal-tenant-file-upload-03.png?alt=media" alt="Global tenant file upload 03"><figcaption></figcaption></figure>

To check if the background image is properly uploaded we follow this URL:

**https\://\<environment>-\<tenant code>.insite.com/library/tenants/\<tenant code>/images/certificates/\<file name>.\<file extension>**

**Example COTBC:** <https://sandbox-cotbc.insite.com/library/tenants/cotbc/images/certificates/NCOT202022.png>

***For best practices it is best to avoid special characters and space bars in file naming***

Once we are sure that the the image is correctly uploaded to the server we need to Configure Directly on the tenant admin page one more thing in the Admin Record pages.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.shiftiq.com/contributors/toolkits/toolkits/records/certificate-layouts/global-tenant-file-upload.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.