Other alerts and notifications for toolkits
Reference for toolkit notifications and alerts, where each is configured, who receives it, and the variables it supports
Notifications (must be added as a Notification, not as an Alert): Configurable in each asset, can add multiple versions of the same notification if the customer wants different text or different admin subscribers for different assets. Use the new "BCC admin subscribers" option if adding Admin Subscribers to any notification or alert that goes to a Learner/User by default.
Notification Information
Purpose and Notes
Variables that work with it
AssessmentAttemptStarted Goes to: Admin Subscribers Configured in each form
This notification is sent to admin subscribers when any learner starts any assessment attempt.
LearnerEmail, LearnerName, AssessmentFormName
AssessmentAttemptCompleted Goes to: Admin Subscribers Configured in each form
This notification is sent to admin subscribers when any learner completes any assessment attempt.
LearnerEmail, LearnerName, AssessmentFormName, AssessmentAttemptScore
CourseStalled Goes to: Learners and/or Admin Subscribers, depending on how configured in course Configured in each course
This notification is sent to a learner and/or admin subscribers when a learner hasn't made progress on a course for the specified time.
AppUrl, CourseName, CourseStarted, LearnerIdentifier, LearnerFirstName, LearnerLastName
CourseCompleted Goes to: Learners and/or Admin Subscribers, depending on how configured in course Configured in each course
This notification is sent to a learner and/or admin subscribers when a course is completed.
AppUrl, CourseName, CourseStarted, LearnerIdentifier, LearnerFirstName, LearnerLastName
ResponseConfirmed Goes to: Survey respondents Configured in each survey
This notification is sent to a survey respondent when they submit their survey response.
AppUrl, CurrentYear, OrganizationName, SurveyFormName, Tenant, UserEmail, UserFullName, UserIdentifier, UtcNow
ResponseStarted Goes to: Admin subscribers Configured in each survey
This notification is sent to admin subscribers when a survey response is started.
AppUrl, CurrentYear, OrganizationName, SurveyFormName, Tenant, UserEmail, UserFullName, UserIdentifier, UtcNow
ResponseCompleted Goes to: Admin subscribers Configured in each survey
This notification is sent to admin subscribers when a survey response is started.
AppUrl, CurrentYear, OrganizationName, SurveyFormName, Tenant, UserEmail, UserFullName, UserIdentifier, UtcNow
ProgramStalled Goes to: Learners and/or Admin Subscribers Configured in each program
This notification is sent to a learner and/or admin subscribers when a learner hasn't made progress on a program for the specified time.
LearnerFirstName, LearnerLastName, ProgramName, ProgramStarted
ProgramCompleted Goes to: Learners and/or Admin Subscribers Configured in each program
This notification is sent to a learner and/or admin subscribers when a program is completed.
LearnerFirstName, LearnerLastName, ProgramName, ProgramStarted
ProgressCompleted Goes to: Admin subscribers Configured in each grade item
This notification is sent to admin subscribers when a grade item is completed.
LearnerEmail, LearnerName, GradeItemName, GradeItemScore
LogbookModified Goes to: Learner or Logbook Validators, depending on how configured in logbook Configured in each logbook
This notification is sent to a learner and/or admin subscribers when a logbook entry is created or modified.
ActorName, ActorRole, AppUrl, LogbookTitle, LogbookUrl, ModificationType, OrganizationCode
LogbookJoined Goes to: Learner by default Configured in each logbook
This notification is sent to a learner when they are added to a logbook.
ActorName, AppUrl, LogbookTitle, LogbookUrl, ModificationType, OrganizationCode, OrganizationName
Alerts that are triggered by every instance of occurrence, if customer is using that toolkit, or in the case of Admin Subscriber ones, if added to customer's list of alerts with at least one subscriber:
Alert Information
Purpose and Notes
Variables that work with it
RegistrantContactInformationChanged Goes to: Admin Subscribers for every registration where contact info is changed
This notification is sent to admin subscribers when any contact information is updated during a class registration.
ContactLoginName, ContactEmail, EventName, ContactChangedFields
PersonCodeNotEntered Goes to: Admin Subscribers if Person Code unknown box is checked during registration, even if it isn't required
This notification is sent to admin subscribers when a class registration was completed without a Person Code.
EventTitle, CandidateName, CandidateEmail, CandidatePhone, RegistrantEmail, RegistrantName, RegistrantPhone
RegistrationInvitation Goes to: Registered By person for a waitlist spot, when an admin clicks the Send Invitation button on the waitlisted registration
This notification is sent to the person who requested a class waitlist spot when the Send Invitation button is clicked.
CandidateFullName, ClassTitle, RegistrationEndTime, ClassRegistrationLink, ClassStartTime, ClassAchievement
RegistrationInvitationExpired Goes to: Registered By person when invite expires (~48 hours after it is sent + overnight expiry utility) or an admin manually marks the registration as "Invitation Declined"
This notification is sent to the person who requested a class waitlist spot when the registration invitation has expired or been marked as declined.
CandidateFirstName, CandidateLastName, CandidateEmail, ClassTitle, ClassRegistrationLink
RegistrationComplete Goes to: Registered By and Registrant (if different)
This notification is sent to the person who completed a class registration and to the registrant as well, if different.
CandidateName, CandidateEmail, CandidateStreet1, CandidateCity, CandidateProvince, CandidatePostalCode, EmployerStatus, CandidateBirthdate, CandidateTradeworkerNumber, CandidateWorkBasedHoursToDate, CandidatePhone, CandidateIsEnglishFirstLanguage, EmergencyContactName, EmergencyContactPhone, EmergencyContactRelationship, EmployerName, EmployerContactName, EmployerContactPhone, EmployerContactEmail, EmployerStreet1, EmployerCity, EmployerProvince, EmployerPostalCode, InvoiceNumber, EventTitle, EventDate, EventTime, VenueName, VenueStreet1, VenueCity, VenueProvince, VenuePostalCode, SeatTitle, SeatPrice, RegistrantEmail, RegistrantName, RegistrantPhone, CandidateAuthenticationDetails, PersonCode
AddedToWaitlist Goes to: Registered By for waitlist requests
This notification is sent to the person who completes any waitlist request for any class.
WaitlistedBy, CandidateFullName, CandidateEmail, ClassTitle, ClassStartTime, ClassAchievement, Employer, Organization
ClassScheduled Goes to: SkillsCheck purchaser of online class products
This notification is sent to any user who purchases an online class product. (SkillsCheck only.)
CustomerEmail, CustomerFullName, ClassEventUrl, ClassEventName
JobsCandidateAppliedForOpportunity Goes to: Admin Subscribers (NEEDS FIX: should go to jobs.TOpportunity.ApplicationEmail)
This notification is sent to admin subscribers when a Candidate applies for an opportunity.
JobPosition, CandidateFirstName, CandidateLastName, CandidatePhoneNumber, CandidateEmailAddress, CandidateUrl
JobsCandidateContactRequested Goes to: Candidate when employer clicks on Connect button
This notification is sent to the Candidate when an Employer asks to be connected with them.
CompanyName, CandidateFirstName, CandidateLastName, EmployerName, EmailAddress, Message
InvoicePaid Goes to: every User who completes any Bambora payment transaction
This notification is sent to any user who completes any payment transaction.
CustomerEmail, CustomerFullName, InvoiceAmount, InvoiceDrafted, InvoicePaid, InvoiceStatus, InvoiceSubmitted, InvoiceNumber
IssueOwnerChanged Goes to: Admin Subscribers
This notification is sent to admin subscribers when a case owner is assigned or changed on any case.
IssueNumber, IssueType, IssueStatus, IssueSummary, OwnerFirstName, OwnerLastName, OwnerEmail
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