# Help Center

{% hint style="info" %}
Can't find what you’re looking for? Contact our team at <code class="expression">space.vars.support\_email</code> and we'll get back to you.
{% endhint %}

## Popular topics

* [Newsletters](https://docs.shiftiq.com/help/messages/authoring-messages/create-new-message)
* [User account self-registration](https://docs.shiftiq.com/help/contacts/adding-new-contacts/user-self-registration)
* [Class registration](https://docs.shiftiq.com/help/events/overview)

## Popular apps/toolkits

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Contacts</strong></td><td>Find help on how to add new users and groups, manage user accounts, and edit permission lists.</td><td><a href="contacts/overview">overview</a></td></tr><tr><td><strong>Assessments</strong></td><td>Find help on how to create question banks, set specifications, add questions to forms, and review and test assessments.</td><td><a href="assessments/overview">overview</a></td></tr><tr><td><strong>Surveys</strong></td><td>Find help on how to create, edit and configure surveys, view responses, and generate reports.</td><td><a href="surveys/overview">overview</a></td></tr><tr><td><strong>Messages</strong></td><td>Find help on how to create, edit and configure messages, format message contents and schedule mailouts.</td><td><a href="messages/overview">overview</a></td></tr><tr><td><strong>Courses</strong></td><td>Find help on how to create, edit and configure a course, add content, preview and publish a course.</td><td><a href="courses/overview">overview</a></td></tr><tr><td><strong>Standards</strong></td><td>Use standards to build detailed competency frameworks that can be tied to courses and assessments to drive adaptive competency-based training.</td><td><a href="standards/overview">overview</a></td></tr></tbody></table>

## Answers to frequently asked questions

* [How do I add a new contact?](https://docs.shiftiq.com/help/contacts/adding-new-contacts)
* [Can I bulk upload contacts?](https://docs.shiftiq.com/help/contacts/adding-new-contacts/upload-contacts)
* [How do I reset a user's password?](https://docs.shiftiq.com/help/contacts/editing-contacts/password-resets)
* [How do I create a new survey?](https://docs.shiftiq.com/help/surveys/create-survey)
* [Can I add videos and hyperlinks to a survey?](https://docs.shiftiq.com/help/surveys/question-configuration/add-videos-hyperlinks)
* [How do I create a course?](https://docs.shiftiq.com/help/courses/overview)
* [How do I work with Markdown content in Shift iQ?](https://docs.shiftiq.com/help/messages/authoring-messages/markdown-reference)
* [How do I search standards?](https://docs.shiftiq.com/help/standards/edit-standards/searching-standards)
* [How do I create a new competency framework?](https://docs.shiftiq.com/help/standards/create-standards)
* [How do I create a new notification/newsletter?](https://docs.shiftiq.com/help/messages/overview)