> For the complete documentation index, see [llms.txt](https://docs.shiftiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiftiq.com/help/readme.md).

# Help Center

{% hint style="info" %}
Can't find what you’re looking for? Contact our team at <code class="expression">space.vars.support\_email</code> and we'll get back to you.
{% endhint %}

## Popular topics

* [Newsletters](/help/messages/authoring-messages/create-new-message.md)
* [User account self-registration](/help/contacts/adding-new-contacts/user-self-registration.md)
* [Class registration](/help/events/overview.md)

## Popular apps/toolkits

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Contacts</strong></td><td>Find help on how to add new users and groups, manage user accounts, and edit permission lists.</td><td><a href="/pages/Ayrff5f2npugvPEpHwI5">/pages/Ayrff5f2npugvPEpHwI5</a></td></tr><tr><td><strong>Assessments</strong></td><td>Find help on how to create question banks, set specifications, add questions to forms, and review and test assessments.</td><td><a href="/pages/HmRbPMODzen64axTHJN9">/pages/HmRbPMODzen64axTHJN9</a></td></tr><tr><td><strong>Surveys</strong></td><td>Find help on how to create, edit and configure surveys, view responses, and generate reports.</td><td><a href="/pages/m6Yx6vf3sbjIDrtoJu1X">/pages/m6Yx6vf3sbjIDrtoJu1X</a></td></tr><tr><td><strong>Messages</strong></td><td>Find help on how to create, edit and configure messages, format message contents and schedule mailouts.</td><td><a href="/pages/CAlD1jYUJMqKenhjqb9J">/pages/CAlD1jYUJMqKenhjqb9J</a></td></tr><tr><td><strong>Courses</strong></td><td>Find help on how to create, edit and configure a course, add content, preview and publish a course.</td><td><a href="/pages/72HT6WxEIOyFl6aIxDbA">/pages/72HT6WxEIOyFl6aIxDbA</a></td></tr><tr><td><strong>Standards</strong></td><td>Use standards to build detailed competency frameworks that can be tied to courses and assessments to drive adaptive competency-based training.</td><td><a href="/pages/IO1GrIYLhdWBRh4dc7vw">/pages/IO1GrIYLhdWBRh4dc7vw</a></td></tr></tbody></table>

## Answers to frequently asked questions

* [How do I add a new contact?](/help/contacts/adding-new-contacts.md)
* [Can I bulk upload contacts?](/help/contacts/adding-new-contacts/upload-contacts.md)
* [How do I reset a user's password?](/help/contacts/editing-contacts/password-resets.md)
* [How do I create a new survey?](/help/surveys/create-survey.md)
* [Can I add videos and hyperlinks to a survey?](/help/surveys/question-configuration/add-videos-hyperlinks.md)
* [How do I create a course?](/help/courses/overview.md)
* [How do I work with Markdown content in Shift iQ?](/help/messages/authoring-messages/markdown-reference.md)
* [How do I search standards?](/help/standards/edit-standards/searching-standards.md)
* [How do I create a new competency framework?](/help/standards/create-standards.md)
* [How do I create a new notification/newsletter?](/help/messages/overview.md)


---

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