Download Case JSON File
Select the Workflows Toolkit on the Admin Home page.
Select the Cases counter.
Fill in the Criteria you want to you use to search for an existing Case. Note: Click on Clear to remove any prior search criteria.
Click on Filter. You will be directed to the Results tab.
Select the case you would like to download by clicking on the Pencil icon () next to the case.
Under the Details tab, click on the Download button.
On the download screen, click on the Download button.
Your download will be saved in your Downloads folder on your computer.
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