> For the complete documentation index, see [llms.txt](https://docs.shiftiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiftiq.com/help/cases/edit-cases/search-case.md).

# Search for an Case

Select the **Workflows** Toolkit on the **Admin Home** page.

Select the **Cases** counter.

You can view as little or as much information as you want on the search results page. Click on **Clear** button to remove any prior search criteria before you start your new search.

Fill in the **Criteria** you want to you use to search for an existing case.

Click on the **Filter** button.

You will be directed to the **Results** tab.

Select the case you would like to review or edit by clicking on the **Pencil** icon (<i class="fa-pencil">:pencil:</i>) next to the Case.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.shiftiq.com/help/cases/edit-cases/search-case.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
