# Understanding Permissions and Roles

Managing a contact's Roles and Permissions is a key part of an Administrator's job in Shift iQ. Here are some things to keep in mind when doing so.

* Groups with the group type of **Role** are the only ones that can be configured with permissions to access any options on the **Admin** side of Shift iQ. They are also the ones that appear on the **System Access** tab
* Every new contact