# Workflow Notifications

In the **Survey**, click on the **Messages** tab, then on the tab you wish to configure a workflow for:

* **Response Started (Administrator):** A notification is sent to an **Administrator** as soon as a user starts a Survey response.
* **Response Completed (Administrator):** A notification is sent to an **Administrator** once a user submits their Survey response.
* **Response Completed (Respondent):** A notification is sent to the **Respondent** after they submit their Survey response.

Click on the **Assign Messages** button to assign an **existing** notification or **Add Notification** to create a **new** notification.

**Assign Messages** button:

* Under the **Email Notifications** heading, select an existing notification for each of the above workflows.

**Add Notification** button:

* Click on the **Add Notification** button.
* Add the **Internal Name** and **Subject**.
* Then select the **Save** button.
* After saving you will be redirected to the **Message Outline** page where you can modify the notification's content, under the **Content** tab.

**Placeholders** that work with **Survey Workflow Notifications**:

* **$UserFullName** - Full Name of person who starts/completes a response
* **$UserEmail** - Email of person who starts/completes a response
* **$SurveyFormName** - Internal name of the Survey that was started/completed
* \[**$UserFullName**]\(https\://**Your Org**.insite.com/ui/admin/contacts/people/edit?contact=$UserIdentifier) - use to create a hyperlink to the respondent's contact record (use on Administrator workflows only)
* \[**Review Your Response**]\(https\://**Your Org**.insite.com/ui/survey/respond/search) - use to create a hyperlink for the respondent to log in to their portal and see/review/resume all of their survey responses (use on Response Completed (Respondent) only)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shiftiq.com/help/surveys/survey-messages/workflow-notifications.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
