> For the complete documentation index, see [llms.txt](https://docs.shiftiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiftiq.com/help/messages/authoring-messages/create-new-message.md).

# Create New Message

From the Admin Home Page, select Messages toolkit.

From the Admin Home Page, select **Messages** toolkit.

Select your **Message Type**:

* **Invitation:** Tenants can send an **Invitation** to users to complete a **Survey**. The system tracks who has answered the original survey invitation. If you re-send an invitation, the system will omit the people who have already answered the survey.
* **Newsletter:** This can be used to send News, Updates or Reminders to users
* **Notification:** Notifications can be sent to users for different reasons (Do NOT use for general communication). **Example:**
  * Reminder to complete a survey
  * Confirmation of exam registration
  * Failed Login Attempts

Click the **Add New Invitation**, **Add New Newsletter** or **Add New Notification** link at the top of the **Search** page.

Choose an **Internal Name**. The **Internal Name** is an internal reference for filing purposes. It is a required field, and it is not visible to message recipients.

Choose an **Subject** for your Invitation, Newsletter or Notification. The **Subject** will be displayed on the email message sent to recipients.

Select the **Sender** for your Invitation, Newsletter or Notification. Contact [**support@shiftiq.com**](mailto:support@shiftiq.com) to configure the list of Senders available in your account.

Select **Save**


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# Agent Instructions
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## Querying This Documentation
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