Create New Message

From the Admin Home Page, select Messages toolkit.

Select your Message Type:

• Invitation: Tenants can send an Invitation to users to complete a Survey. The system tracks who has answered the original survey invitation. If you re-send an invitation, the system will omit the people who have already answered the survey.

• Newsletter: This can be used to send News, Updates or Reminders to users

• Notification: Notifications can be sent to users for different reasons (Do NOT use for general communication). Example:

  • Reminder to complete a survey

  • Confirmation of exam registration

  • Failed Login Attempts

Click the Add New Invitation, Add New Newsletter or Add New Notification link at the top of the Search page.

Choose an Internal Name. The Internal Name is an internal reference for filing purposes. It is a required field, and it is not visible to message recipients.

Choose an Subject for your Invitation, Newsletter or Notification. The Subject will be displayed on the email message sent to recipients.

Select the Sender for your Invitation, Newsletter or Notification. Contact [email protected] to configure the list of Senders available in your account.

Select Save