# Adding Impersonate Permission

To add Impersonation permissions, please contact an Shift iQ administrator by subitting a [**Support Ticket**](https://insite.atlassian.net/servicedesk/customer/portal/3) or emailing [**support@shiftiq.com**](mailto:support@shiftiq.com).

***Administrator Note**: When adding the **Impersonate** permission for an administrative user, it can only be added when you are logged into the Organization account that requires this permission.*

Log into the **Organization** account that the **Impersonate** permission needs to be added to

On the **Admin Home Page**, select **Settings** Toolkit

Select the **Actions** counter and under the Criteria tab search for **Action URL = impersonate** Click on the Action URL (**ui/portal/identity/impersonate**)

![impersonate-permission.png](https://e02.insite.com/files/sites/global/impersonate-permissions/impersonate-permission.png)

Under the **Permissions** tab, select **Add Permission**

![impersonate-permission1.png](https://e02.insite.com/files/sites/global/impersonate-permissions/impersonate-permission1.png)

Select the **Group** within the **Organization** that you would like to give this permission to and select **Save**