# View Case History

Select the **Workflows** Toolkit on the **Admin Home** page.

Select the **Cases** counter. You can view as little or as much information as you want on the search results page. Click on **Clear** to remove any prior search criteria before starting a new search.

Fill in the **Criteria** you want to you use to search for an existing Case.

Click on **Filter** button.

In the Case, under the **Details** tab, click on the **History** button.

An administrator will be able to see the followign History information:

* **Date and Time** a change was made.
* The **Change Type**.
* **User** who made the change.
* **Data** for each Change Type by clicking on the Magnifying Glass icon (<i class="fa-search">:search:</i>)