> For the complete documentation index, see [llms.txt](https://docs.shiftiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiftiq.com/help/cases/edit-cases/case-history.md).
# View Case History
Select the **Workflows** Toolkit on the **Admin Home** page.
Select the **Cases** counter. You can view as little or as much information as you want on the search results page. Click on **Clear** to remove any prior search criteria before starting a new search.
Fill in the **Criteria** you want to you use to search for an existing Case.
Click on **Filter** button.
In the Case, under the **Details** tab, click on the **History** button.
An administrator will be able to see the followign History information:
* **Date and Time** a change was made.
* The **Change Type**.
* **User** who made the change.
* **Data** for each Change Type by clicking on the Magnifying Glass icon (:search:)
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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.shiftiq.com/help/cases/edit-cases/case-history.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.