> For the complete documentation index, see [llms.txt](https://docs.shiftiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiftiq.com/help/cases/edit-cases/send-email-from-case.md).
# Send Email from an Case
Select the **Workflows** Toolkit on the **Admin Home** page.
Select the **Cases** counter.
You can view as little or as much information as you want on the search results page. Click on **Clear** to remove any prior search criteria.
Fill in the **Criteria** you want to you use to search for an existing case.
Click on **Filter**.
You will be directed to the **Results** tab.
Select the case you would like to review or edit by clicking on the Pencil icon (:pencil:) next to the case.
Under the **Details** tab, click on the **Send Email** button. This will allow you to send an email to the user listed as the **Member** of the Case.
* Select the **Sender** you want to use to send the **Email**. (Contact to configure the list of Senders available in your account.)
* Add the Email Subject.
* Add the Content for your Email.
* Click **Next**
You will be able to review your email before you it send out. If you need to edit the email message, click on the **Compose** tab and proseed to edit your content. Click the **Next** button once completed.
Click on the **Send Message** button to send your email to the user.
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